Privacy policy

LDX Solutions (“Company”, “we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. Please direct any questions or concerns about our policy, or our practices with regard to your personal information to info@LDXSolutions.com.

When you visit our website, www.LDXsolutions.com, and use our services, you trust us with your personal information. LDX Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy notice.

In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to your information. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site.

This privacy policy applies to all information collected through our website (www.LDXsolutions.com) and/or any related sales, services, marketing, or events (“Sites”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

What information do we collect?

Personal information you disclose to us

We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information. We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use.

The personal information we collect can include the following:

• Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data. For recruiting purposes, we may also collect your resume or CV and associated documents and links.
• Credentials. We may collect passwords, password hints, and similar security information used for authentication and account access.
• Visitor comments may be checked through an automated spam detection service.

Information automatically collected

Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites.

We automatically collect certain information when you visit, use, or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy: https://www.ldxsolutions.com/cookies/.

For our internal analytics, we use Piwik, a privacy-focused platform that helps us understand website traffic and usage while respecting user privacy.

Information collected from other sources

We may collect limited data from public databases, marketing partners, and other outside sources. We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties.

How do we use your information?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive:

• To send you marketing and promotional communications for Business Purposes and/or with your Consent. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the ‘WHAT ARE YOUR PRIVACY RIGHTS” below).
• To send administrative information to you for Business Purposes. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.

Will your information be shared with anyone?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
• With your Consent. We may disclose your personal information for any other purpose with your consent.

What third parties may collect data on this site?

WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in. While you use the site, WPML will share data regarding the site through Installer. No data from the user itself will be shared.

Do we use cookies and other tracking technologies?

We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies, the purposes they serve, and how you can manage your preferences is set out in our Cookie Policy, which you can view here: https://www.ldxsolutions.com/cookies/.

How do we handle media?

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Is your information transferred internationally?

We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you are accessing our Sites from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “Will Your Information Be Shared With Anyone?” above), in the United States and other countries.

If you are a resident in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, please note that countries outside of your region may not have data protection or other laws as comprehensive as those in your country. However, we take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

Specifically, we ensure that international transfers are legitimized using appropriate safeguards. The primary safeguard we rely upon is the use of Standard Contractual Clauses (SCCs) as approved by the European Commission and/or the UK’s Information Commissioner’s Office. These clauses contractually require the recipient of your personal information to protect it to a standard equivalent to that required within the EEA and UK. In support of these clauses, we also conduct Transfer Impact Assessments (TIAs) to verify that we can apply supplementary measures where necessary to further protect your data.

For more information about the safeguards we use for international data transfers, you can contact us at info@LDXSolutions.com.

How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 5 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at info@LDXSolutions.com.

What are your privacy rights?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal. If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/info/law/law-topic/data-protection_en.

• Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. For more details, please see our Cookie Policy.
• Links to other websites. Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
• Embedded content from other sites: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Do California residents have specific privacy rights?

Yes, if you are a resident of California, you are granted specific rights regarding your access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below.

Do we make updates to this policy?

Yes, we make updates to this policy as necessary to stay compliant with relevant laws.

We may update this policy from time to time. The updated version will be indicated by a “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by posting a notice of such a change or directly by email. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

How can you contact us about this policy?

If you have questions or comments about this policy, you may email us at info@LDXSolutions.com or by post to:

LDX Solutions 60 Chastain Center Blvd NW, Ste 60 Kennesaw, GA 30144 USA

If you are a resident in the European Economic Area, the “data controller” of your personal information is LDX Europe S.L. It has appointed Ibon Ezkerra to be its representative in the EEA. You can contact Mr. Ezkerra directly regarding the processing of your information by LDX Solutions and LDX Europe S.L. by email at ibon.ezkerra@lundbergsl.com or by phone at +34 94 480 02 42 or by post:

LDX Europe S.L. Zugatzarte 32, 2.1 48930 Getxo-Spain